{"id":2527,"date":"2024-02-21T10:20:52","date_gmt":"2024-02-21T09:20:52","guid":{"rendered":"https:\/\/cue-support.nl\/maintenance\/"},"modified":"2024-05-01T17:44:16","modified_gmt":"2024-05-01T15:44:16","slug":"maintenance","status":"publish","type":"page","link":"https:\/\/cue-support.nl\/en\/maintenance\/","title":{"rendered":"Maintenance"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e2527-e1 m1y7-0 m1y7-1\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-image\" style=\" background-image: url(https:\/\/cue-support.nl\/wp-content\/uploads\/2023\/07\/Color-Blur-2.png); background-repeat: no-repeat; background-position: bottom right; background-size: 1000px;\"><\/div><div class=\"x-bg-layer-upper-image\" style=\" background-image: url(https:\/\/cue-support.nl\/wp-content\/uploads\/2023\/07\/Color-Blur.png); background-repeat: no-repeat; background-position: top left; background-size: 700px;\"><\/div><\/div><div class=\"x-row x-container max width e2527-e2 m1y7-6 m1y7-7 m1y7-8 m1y7-9 m1y7-a m1y7-b m1y7-c m1y7-i m1y7-j\"><div class=\"x-row-inner\"><div class=\"x-col e2527-e3 m1y7-q m1y7-r m1y7-s m1y7-t m1y7-u\"><i class=\"x-icon e2527-e4 m1y7-10 m1y7-3 m1y7-4 x-effect-exit\" aria-hidden=\"true\" data-x-icon-l=\"&#xf7d9;\" data-x-effect=\"{&quot;animationAlt&quot;:&quot;swing&quot;,&quot;scroll&quot;:true,&quot;offsetTop&quot;:&quot;10%&quot;,&quot;offsetBottom&quot;:&quot;10%&quot;,&quot;behaviorScroll&quot;:&quot;fire-once&quot;,&quot;animationEnter&quot;:&quot;rollIn&quot;,&quot;animationExit&quot;:&quot;rollOut&quot;}\"><\/i><div class=\"x-text x-text-headline e2527-e5 m1y7-11 m1y7-12 m1y7-13\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h1 class=\"x-text-content-text-primary\">Maintenance<\/h1><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"x-row x-container max width e2527-e6 m1y7-7 m1y7-c m1y7-d m1y7-e m1y7-f m1y7-k m1y7-l m1y7-3 m1y7-5 x-effect-exit\" data-x-effect=\"{&quot;scroll&quot;:true,&quot;offsetTop&quot;:&quot;10%&quot;,&quot;offsetBottom&quot;:&quot;10%&quot;,&quot;behaviorScroll&quot;:&quot;fire-once&quot;,&quot;animationEnter&quot;:&quot;fadeIn&quot;,&quot;animationExit&quot;:&quot;rollOut&quot;}\"><div class=\"x-row-inner\"><div class=\"x-col e2527-e7 m1y7-t m1y7-v m1y7-w\"><div class=\"x-text x-content e2527-e8 m1y7-16 m1y7-17 m1y7-18 m1y7-19\"><p><strong>Dedicated service<\/strong><\/p>\n<p>At CUE-Support, we cherish your audiovisual investments with constant care. Our dedicated maintenance team is ready to make sure your equipment excels not only at purchase, but throughout its life.<\/p>\n<p>Whether you have post-purchase questions or specific maintenance and service needs, at CUE-Support we offer comprehensive Service Level Agreements (SLAs) with response times and review times. We strive for rapid response, initiating all support requests within 24 hours, with even shorter response times for SLA contracts.<\/p>\n<p><strong>Personal advice<\/strong><\/p>\n<p>Our commitment to quality goes beyond service. We provide advice on the quality of equipment, with an eye toward less maintenance over the years. Here, we involve you in the decision to invest in high-quality equipment or save costs when purchasing.<\/p>\n<p>Regular contact and annual review moments form the basis of our proactive approach. We not only keep our finger on the pulse to make sure our service meets your expectations, but also identify opportunities for improvement. We look at what developments and innovations the market has and are happy to make them known to the customer. Thus, the customer is always at the forefront of his knowledge.<\/p>\n<p><strong>Expert and approachable support<\/strong><\/p>\n<p>Our transparent ticketing system, supported by email communication, ensures that customers are kept informed of every step in the maintenance and service process. In addition, we continually invest in the knowledge of our service team through training with manufacturers and suppliers, as well as daily updates on the latest developments.<\/p><\/div><\/div><div class=\"x-col e2527-e9 m1y7-t m1y7-v m1y7-w\"><div class=\"x-text x-content e2527-e10 m1y7-17 m1y7-18 m1y7-19 m1y7-1a m1y7-1b\"><p><strong>Customized service<\/strong><\/p>\n<p>In today's time, where technical and ICT knowledge is becoming increasingly important, we distinguish ourselves with our experience and knowledge in the field of IT and AV. As a result, we offer the best service in this crossover area.<\/p>\n<p>At CUE-Support, we continue to listen to our customers and personal contact is invaluable. Customer needs and wants are at the heart of our commitment to continually improve our services. We go beyond providing products; we offer a service that grows with your needs and is based on trust and lasting relationships.<\/p><\/div><span class=\"x-image e2527-e11 m1y7-1e m1y7-1f\"><img decoding=\"async\" src=\"https:\/\/cue-support.nl\/wp-content\/uploads\/2024\/03\/Solderen-scaled.jpg\" width=\"1280\" height=\"853\" alt=\"Image\" loading=\"lazy\"><\/span><\/div><\/div><\/div><\/div><div class=\"x-section e2527-e12 m1y7-1 m1y7-2\"><span class=\"x-separator-top-curve-out\" style=\"top: 0px; height: 30px; color: rgb(245, 248, 250);\" aria-hidden=\"true\"><svg class=\"curve-top-out\" style=\"fill: currentColor;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" viewBox=\"0 0 100 50\" preserveAspectRatio=\"none\"><path d=\"M0,50C0,50,22.4,0,50,0s50,50,50,50\"\/><\/svg><\/span><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-image\" style=\" background-image: url(https:\/\/cue-support.nl\/wp-content\/uploads\/2023\/07\/Color-Blur-2.png); background-repeat: no-repeat; background-position: center right; background-size: contain;\"><\/div><\/div><div class=\"x-row x-container max width e2527-e13 m1y7-6 m1y7-7 m1y7-8 m1y7-9 m1y7-a m1y7-b m1y7-c m1y7-i m1y7-m\"><div class=\"x-row-inner\"><div class=\"x-col e2527-e14 m1y7-t m1y7-u\"><div class=\"x-text x-content e2527-e15 m1y7-17 m1y7-1a m1y7-1c\"><p>Better safe than sorry &bull; Customized services for your Pro AV purchase &bull; Personal contact with our service employees<\/p><\/div><\/div><\/div><\/div><div class=\"x-row x-container max width e2527-e16 m1y7-7 m1y7-9 m1y7-c m1y7-d m1y7-e m1y7-k m1y7-n m1y7-3 m1y7-5 x-effect-exit\" data-x-effect=\"{&quot;scroll&quot;:true,&quot;offsetTop&quot;:&quot;10%&quot;,&quot;offsetBottom&quot;:&quot;10%&quot;,&quot;behaviorScroll&quot;:&quot;fire-once&quot;,&quot;animationEnter&quot;:&quot;fadeIn&quot;,&quot;animationExit&quot;:&quot;rollOut&quot;}\"><div class=\"x-row-inner\"><div class=\"x-col e2527-e17 m1y7-t m1y7-w m1y7-x\"><div class=\"x-text x-text-headline e2527-e18 m1y7-11 m1y7-12 m1y7-14\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Our clients<\/h3><\/div><\/div><\/div><div class=\"x-row e2527-e19 m1y7-6 m1y7-7 m1y7-8 m1y7-9 m1y7-g m1y7-o\"><div class=\"x-row-inner\"><div class=\"x-col e2527-e20 m1y7-q m1y7-s m1y7-t m1y7-u m1y7-y\"><div class=\"x-row e2527-e21 m1y7-7 m1y7-8 m1y7-9 m1y7-a m1y7-c m1y7-d m1y7-h m1y7-k m1y7-p m1y7-3 m1y7-5 x-effect-exit\" data-x-effect=\"{&quot;scroll&quot;:true,&quot;offsetTop&quot;:&quot;10%&quot;,&quot;offsetBottom&quot;:&quot;10%&quot;,&quot;behaviorScroll&quot;:&quot;fire-once&quot;,&quot;animationEnter&quot;:&quot;fadeIn&quot;,&quot;animationExit&quot;:&quot;rollOut&quot;}\"><div class=\"x-row-inner\"><a class=\"x-col e2527-e22 m1y7-q m1y7-r m1y7-t m1y7-v m1y7-w m1y7-z\" href=\"https:\/\/cue-support.nl\/en\/ervaring\/andre-rieu-studios\/\" data-x-effect-provider=\"colors particles effects\"><div class=\"x-text x-text-headline e2527-e23 m1y7-11 m1y7-15\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Andr\u00e9 Rieu Studios<\/h3><\/div><\/div><\/div><div class=\"x-text x-content e2527-e24 m1y7-17 m1y7-18 m1y7-1a m1y7-1d\">In the Andr\u00e9 Rieu Studios, we only work on commissions for Andr\u00e9 Rieu. CDs, DVDs, TV programs or commercials: all productions surrounding the violinist are made in his own studios in Maastricht. The audio and recording studios now also contain many products supplied by CUE-Support.  <\/div><blockquote class=\"x-quote e2527-e25 m1y7-1h\"><span class=\"x-graphic x-quote-mark-opening\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-l=\"&#xf10d;\"><\/i><\/span><div class=\"x-quote-content\"><div class=\"x-quote-text\">It is a company with a lot of knowledge and expertise<\/div><\/div><span class=\"x-graphic x-quote-mark-closing\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-l=\"&#xf10e;\"><\/i><\/span><\/blockquote><span class=\"x-anchor x-anchor-button e2527-e26 m1y7-1i\" tabindex=\"0\"><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Read the story<\/span><\/div><\/div><\/span><\/a><div class=\"x-col e2527-e27 m1y7-t m1y7-v m1y7-w\"><div class=\"x-div e2527-e28 m1y7-1j m1y7-1k\" data-x-slide-context=\"\"><div class=\"x-div e2527-e29 m1y7-1j m1y7-1l\"><div class=\"x-slide-container-viewport is-loading e2527-e30 m1y7-1m\" data-x-slide-container=\"{&quot;keyboardNavigation&quot;:true,&quot;snap&quot;:true,&quot;wrapAround&quot;:true,&quot;int&quot;:&quot;drag off&quot;,&quot;startingSlide&quot;:1,&quot;autoplay&quot;:&quot;interval&quot;}\"><div class=\"x-slide-container-content\"><div class=\"x-slide-container is-inline is-paged\"><div class=\"x-slide e2527-e31 m1y7-1n\" data-x-slide=\"\"><span class=\"x-image e2527-e32 m1y7-1e m1y7-1g\"><img decoding=\"async\" src=\"https:\/\/cue-support.nl\/wp-content\/uploads\/2024\/03\/CUESupport_Rieu_V2-copy-scaled.jpg\" width=\"1280\" height=\"720\" alt=\"Image\" loading=\"lazy\"><\/span><\/div><\/div><\/div><\/div><\/div><ul class=\"x-slide-pagination is-row e2527-e37 m1y7-1o\" data-x-slide-pagination=\"\"><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>MaintenanceDedicated service At CUE-Support, we cherish your audiovisual investments with constant care. Our dedicated maintenance team is ready to make sure your equipment excels not only at purchase, but throughout its life. Whether you have post-purchase questions or specific maintenance and service needs, at CUE-Support we offer comprehensive Service Level Agreements (SLAs) with response times and review times. We strive&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2527","page","type-page","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maintenance | Of all your Pro AV equipment | CUE-Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cue-support.nl\/en\/maintenance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maintenance | Of all your Pro AV equipment | CUE-Support\" \/>\n<meta property=\"og:description\" content=\"MaintenanceDedicated service At CUE-Support, we cherish your audiovisual investments with constant care. 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